Comici Inc. (“Comici,” “we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy (“Privacy Policy”) explains how we collect, use, disclose, and safeguard your personal data as a data controller, when you use our services. Our services consist of providing software-as-a-service (SaaS) tools that enable the reading of online manga magazines (the “Services”). This Privacy Policy also outlines your rights regarding your personal data and explains how you can contact us with any questions about our privacy practices.
For the purposes of this Privacy Policy:
The Data Controller responsible for the Processing of your Personal Data is:
Comici Inc.
Email: support@comici.jp
Address: Kanda Square 11th floor, 2-2-1 Kanda Nishikicho, Chiyoda-ku, Tokyo, Japan Representative Director: Daisaku Manda
We may collect the following categories of Personal Data directly from you:
| Purpose of processing | Categories of Personal Data |
|---|---|
|
Account registration and management |
|
|
Payment management |
Payment Information (e.g. card number, expiration date, transaction ID) |
|
Direct marketing |
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Customer support |
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We may also collect the following categories of Personal Data through tracking technologies such as cookies or SDK as described in the table below:
| Purpose of processing | Categories of Personal Data |
|---|---|
|
Personalized manga recommendations |
|
|
Personalized ads |
|
|
Analytics and products/services improvement |
|
|
Service reliability and security improvement |
|
|
Service-related or transactional notifications |
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Application monitoring and security |
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We may also process your Personal Data where necessary to comply with legal obligations or in our legitimate interests, including for the purposes of responding to judicial proceedings, law enforcement requests, or inquiries from governmental authorities.
We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal and regulatory requirements.
To ensure transparency, we set specific retention periods depending on the purpose for which it was collected. These retention periods are outlined in the table below. Once a retention period expires, or if the data is no longer required for the stated purpose, we will securely delete, or anonymize your Personal Data, unless a longer retention period is required by law.
| Purpose of processing | Data retention period |
|---|---|
|
Account registration and management |
Until account deletion or 2 years after last user's account activity |
|
Payment management |
7 years |
|
Direct marketing |
Until consent is withdrawn or 3 years from the last purchase/contact |
|
Customer support |
1 year |
|
Personalized manga recommendations |
Until consent is withdrawn or 3 years from the last purchase/contact |
|
Personalized ads |
13 months |
|
Analytics and products/services improvement |
13 months |
|
Service reliability and security improvement |
90 days |
|
Service-related or transactional notifications |
7 days |
|
Application monitoring and security |
1 year |
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We may share your Personal Data with the following categories of recipients:
We engage carefully selected service providers to support us in delivering our services (collectively, the “Service Providers”), as listed in the table below:
| Service Provider | Type of services provided |
|---|---|
|
Apple Pay |
Payment processing service |
|
Apple Push Notification Service (APNS) |
Push notification delivery service |
|
Amazon Web Service |
Cloud infrastructure and hosting services |
|
Datadog |
Monitoring and analytics service |
|
Google Cloud Platform |
Cloud infrastructure and hosting services |
|
Google Admob |
Mobile advertising and performance analysis services |
|
Google Analytics |
Web analytics service |
|
Google APIs |
Authentication services (‘Oauth’) |
|
Google Firebase Cloud Messaging |
Cloud messaging and notification service |
|
Google Pay |
Payment processing service |
|
Sendgrid |
Email delivery and transactional messaging service |
|
X |
Authentication services (‘Oauth’) |
|
Zendesk |
Customer support services |
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These Service Providers may have access to your Personal Data, depending on their specific roles and purposes in facilitating and supporting our operations, and may only use it for such purposes and in accordance with our documented instructions and the agreements we have in place with them. All Service Providers are contractually bound by strict confidentiality obligations to ensure the protection of your Personal Data.
We may disclose or allow government and law enforcement officials access to certain Personal Data, in response to a subpoena, a search warrant or court order (or similar requirement) or in compliance with applicable laws and regulations, including for national security purposes. Such disclosure or access may occur with or without notice to you, if we believe, in good faith, that we are legally compelled to do so or that disclosure is appropriate in connection with efforts to investigate, prevent or take action regarding actual or suspected illegal activity, fraud or other wrongdoing.
If our business undergoes a significant change, such as a merger, acquisition, reorganization, bankruptcy, dissolution, or the sale of all or part of our assets or shares, your Personal Data may be transferred as part of the transaction. In such cases, we will ensure that:- the recipient is bound by appropriate confidentiality and data protection obligations;- you are informed of any material changes in the way your Personal Data is processed as a result of the transaction.
As part of our business operations, your Personal Data may be maintained, processed, accessed, and stored by Comici and its Service Providers in Japan and the United States, as necessary for the proper management of our business or as required by law.
When we transfer your Personal Data outside the country of origin, we ensure that such transfers are carried out in compliance with this Privacy Policy and in accordance with applicable data protection laws, including through the implementation of appropriate safeguards such as adequacy decisions, standard contractual clauses, binding corporate rules or other transfer mechanisms.
We are committed to safeguarding your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. To achieve this, we implemented security measures, including:
Depending on your place of residence, you may have certain rights in relation to your Personal Data. These may include the right to:
How to exercise your rights
You may exercise your rights at any time by contacting us as described in the “Contact us” section below.
To withdraw your consent, you can contact us as described in the “Contact us” section below or use the designated mechanism provided in your account through our website, or app. Please note that if you withdraw your consent, this may affect the Services we provide to you, for example, you may no longer receive personalized advertisements or tailored manga recommendations. Withdrawal of consent will not affect the lawfulness of any Processing carried out before your request. If no other legal basis exists for Processing your Personal Data, we will delete or anonymize your Personal Data in accordance with applicable laws.
Limitations and exceptions
In certain circumstances, we may not be able to fulfill your request, including when:
Any Personal Data collected in connection with a rights request will be used only to process that request and will be securely deleted once the process is complete.
Complaints
JapanWe may change this Privacy Policy from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification where you have subscribed to receive legal updates. We also keep prior versions of this Privacy Policy in an archive here. We encourage you to review our Privacy Policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.
If you disagree with any changes to this Privacy Policy, you will need to stop using the Services and deactivate your account(s) and/or submit a request to delete your Personal Data, as outlined in the “Your privacy rights” section.
Argentina
Legal basis. We process your Personal Data on one or more of the following legal bases:
Profiling and automated decision making. We may use profiling to deliver personalized services and targeted advertising, but only with your prior consent. Profiling consists of analyzing certain aspects of your Personal Data such as your browsing behavior, preferences, or demographic information (e.g. age or gender, if you have provided consent) to better understand your interests and present relevant content. We do not use Personal Data for automated decision-making, including profiling, that produces legal effects or similarly significant impacts on individuals, unless appropriate safeguards are in place to protect your rights.
Brazil
We are committed to addressing any concerns or complaints regarding the Processing of your Personal Data. If you have any complaints, you may contact us using the details provided in the “Contact us” section above. If you are dissatisfied with the resolution provided, you may file a complaint with Brazil’s National Data Protection Authority (ANPD) through its official channels.
European Union (“EU”)
Complaint. We are committed to addressing any concerns or complaints regarding the Processing of your Personal Data. If you have any complaints, you may contact us using the details provided in the “Contact us” section above. If you are dissatisfied with the resolution provided, you may lodge a complaint with your local supervisory authority. A full list of EU authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
Legal basis. We process your Personal Data on one or more of the following legal bases:
We are committed to addressing any concerns or complaints regarding the Processing of your Personal Data. If you have any grievances, you may contact us using the details provided in the “Contact us” section above. If you are dissatisfied with the resolution provided, you may escalate your complaint to the Data Protection Board of India.
Indonesia
We are committed to addressing any concerns or complaints regarding the Processing of your Personal Data. If you have any grievances, you may contact us using the details provided in the “Contact us” section above. If you are dissatisfied with the resolution provided, you may escalate your complaint to the Personal Data Protection Agency (PDP Agency).
Philippines
We are committed to addressing any concerns or complaints regarding the Processing of your Personal Data. If you have any complaints, you may contact us using the details provided in the “Contact us” section above. If you are dissatisfied with the resolution provided, you may escalate your complaint to the National Privacy Commission (NPC).
Thailand
We process your Personal Data on one or more of the following legal bases:
Your rights. If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights include:
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:
European Union (EU)
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website:https://app.prighter.com/portal/19188151158